Customer Onboarding - Self-service authentication configuration support for SaaS customers' IT teams
Enhance your customers' IT operations with a secure, endlessly configurable, and perpetually updated onboarding experience.
Save time for your technical support team, Cryptr automates the assistance of your customers' IT teams to set up new single sign-on and directory connections accessible via a secure configuration link sent by email. Impress your B2B clients with a high level of professionalism in identity management.
Prime Impressions
-Shaping Success from the Start
Revolutionize customer onboarding efficiency with our self-service IT Admin Onboarding. Seamlessly integrate SSO or Directory Sync, reducing reliance on traditional support channels.
Onboarding API
-Create Onboarding Links
Discover the advantages of IT Admin Onboarding through our exclusive invitation links. Each link serves as your key to seamlessly guide enterprise clients through a secure, self-guided journey, ensuring hassle-free access to essential resources and services.
- Simplicity and Ease of Use. The simplified invitation process via a magic link in the IT admin's email inbox makes the integration process quick and hassle-free. No complex forms, just an email address, and you're good to go! This simplicity reduces friction and speeds up the deployment of SSO and directory synchronization services.
- Flexibility and Accessibility. Inviting an IT admin through various channels, such as API or dashboard, offers increased flexibility to the team. Choose the method that best suits your needs, thereby facilitating the integration of new members. This variety of options saves time and ensures an optimal user experience when configuring systems.
- Multiple IT Admins and Collaboration. Involving multiple IT admins during onboarding provides a valuable opportunity for team training. Collaborative work helps understand the configuration steps and ensures effective management among different individuals.
Generate Links
Discover a new era in onboarding experience with our seamless link generation solution! Revolutionize your onboarding process without ever having to touch a single line of code. Simply send an email via our dashboard or API. Integration has never been smoother and more efficient!
An elevated customer experience
- Simplified Invitation. Send email invitations to IT administrators with a magic link for instant access to the configuration process.
- Intuitive Interface. Access a user-friendly interface with personalized labels and tooltips for clear understanding of the parameters.
- Active Progress Tracking. Monitor your progress easily with a status indicator and receive feedback during configuration.
Guides
-Follow our guides for easy integration with any identity provider or directory
Our guides are meticulously reviewed and updated, with screenshots for clear understanding. Each step is easily followed, with credentials tailored to each provider. Guidance is available if issues arise, allowing you to address any problems encountered. Once configured, test your SSO connection or directory synchronization quickly. You also have access to a comprehensive summary for easy management. Configuration reset is possible if needed, and you can pause and resume at any time.
- Identity Provider for a Confusion-Free Experience. Choose the provider that suits you best. Each guide will be tailored to your specific integration, with customized instructions at every step, including provider-specific credentials and labels.
- Configure and Get Personalized Assistance. Follow the configuration guides to set up your SSO or directory synchronization. If you encounter any issues, receive personalized assistance directing you to the relevant solution with clear explanations.
- Test and Deploy with Confidence. Test your configuration live in a testing environment, then deploy it in production once validated. You'll have all necessary credentials and attributes after successful testing, ensuring a smooth deployment.
Map attributes
Discover our IT Admin Onboarding, where attribute mapping is customized based on the provider you've chosen. Simplify data management with a user-friendly and intuitive interface. Retrieve your mappings in just a few clicks, without any configuration effort on your part, with real-time validation for precise integration. Free up time for quick and hassle-free integration.
Côté intégration, ce fut très simple et rapide. Et je remercie encore l'équipe d'être toujours disponible 🙂
Enfin côté client, l'IT Admin onboarding est top : je ne reçois que des compliments !
An interactive service for your clients
- Simple and Fast Configuration. Offer a clear and intuitive configuration process, accessible via an API or IT onboarding, for quick and confusion-free setup.
- Real-time Feedback and Available Assistance. Provide immediate feedback at each step and ensure assistance is available if issues arise, ensuring a smooth, unblocked experience.
- Live Testing with Result Summary. Enable administrators to conduct live testing and provide a clear summary of results for easy validation, ensuring the reliability.
Prices
-Transparent Pricing and Flexible Options
We offer a transparent and flexible pricing approach to simplify IT administrator integration. Our solution provides self-service access without logo or with logo, as well as more personalized branding options. With an always up-to-date interface and compatibility with SSO and directory sync across a range of identity providers, we are committed to making integration simple and effective for your IT team.
Add enterprise SSO for free
Cryptr simplifies user management for your business: quick setup, guaranteed security, and multiple free features. With robust authentication and easy, fast configuration, we meet businesses' security needs hassle-free.